Blog Archive - Page 4 of 6

Hotel automation – your key to time and money saving!

17.05.2019 Anna Piątek, Product Specialist

You will read this article in 2 minutes.

Hotel automation is here – our final article in the series covers 4 tips on how to automate the work of your reception desk. Would you like to gain more time and speed up your work? Below you can find some useful tips for KWHotel software users as well as for users of other PMS […]

Customer service – how to improve its quality?

17.05.2019 Anna Piątek, KWHotel Customer Advisor

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Customer service – discover 5 WAYS to improve it in your property! Customer service is a basic element of almost every business. Make sure that employees on the front desk are your etiquette. Provide guests with the highest level of service and this investment will pay back quickly. Below I am presenting a few tips […]

Increasing teamwork at your reception desk

17.05.2019 Anna Piątek, Product Specialist

You will read this article in 2 minutes.

Hotel front desk – implementing these 5 tips will make your reception communicate better! Fast and professional hotel service is a crucial aspect of every accommodation. Today we focus on establishing proper communication channels for your front desk. 1. Set team goals and motivate your hotel front desk. The key element is to set clear […]

Using your hotel booking engine up to full potential

01.03.2019 Karolina Rubacha, Product Specialist

You will read this article in 3 minutes.

Hotel booking engine – these 5 ideas will provide you with more reservations from your website! Your website is the calling card for a hotel. When thinking of the hospitality industry, what is the most important choice we wish our homepage visitors to make? Making a reservation of course! Decisions are often made on the […]

Why shift reports are so important for keeping your Front Desk effective?

01.03.2019 Mariusz Luzar, Product Specialist

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Discover 3 benefits of shift report and have more control over your Front Desk! This is a true story. A few years ago, our employee was conducting a training in a picturesque coastal town. One part of presentation covered the tools that help evaluate the reception`s work quality. When it came to subject of controlling […]

SMS marketing for hotels

01.03.2019 Karolina Rubacha, Product Specialist

You will read this article in 5 minutes.

See how SMS marketing can be even more effective than emails in reaching your customers! Many of you may recall a time at school where a teacher said “You need to know how to count”. You will not have a calculator available in every situation”. It is ironic how wrong he was. Not only does […]

Hotel mailing automation – an efficient way to build relations with guests

24.07.2018 Mariusz Luzar, Product specialist

You will read this article in 4 minutes.

Hotel mailing automation – find out how to improve ratings given by hotel guests! What is the best way to attract guests to your hotel? Heavy advertising in online booking portals? No doubt about it. Perfect quality of your rooms? Definitely. Good customer service? Highly recommended! However, only the combination of these features gives you […]

How to select the best hotel channel manager? 6 TIPS

13.03.2018 Mariusz Luzar, Product Specialist

You will read this article in 3 minutes.

Hotel channel manager – these 6 tips will help you pick the most suitable one for your accommodation facility! Channel manager is currently one of the most effective solutions in the hospitality industry. Saving oneself from manually adjusting inventories and rates, convinces an increasing number of hoteliers. The trouble begins when it comes to picking […]

Hotel product development – what are we up to in 2018?

08.01.2018 Mariusz Luzar, Product Specialist

You will read this article in 3 minutes.

Hotel product development – Housekeeping app? New interface? Discover some of our plans for 2018! Another 365 days became a history. I hope you started the New Year with a positive attitude (and a carefully prepared list of New Year goals)! Our Team is certainly not leaving anywhere and in 2018 we want to bring […]

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