Increasing teamwork at your reception desk

17.05.2019 Anna Piątek, Product Specialist
You will read this article in 2 minutes.

Hotel front desk – implementing these 5 tips will make your reception communicate better! Fast and professional hotel service is a crucial aspect of every accommodation. Today we focus on establishing proper communication channels for your front desk. 1. Set team goals and motivate your hotel front desk. The key element is to set clear […]

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Why shift reports are so important for keeping your Front Desk effective?

01.03.2019 Mariusz Luzar, Product Specialist
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Discover 3 benefits of shift report and have more control over your Front Desk! This is a true story. A few years ago, our employee was conducting a training in a picturesque coastal town. One part of presentation covered the tools that help evaluate the reception`s work quality. When it came to subject of controlling […]

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SMS marketing for hotels

01.03.2019 Karolina Rubacha, Product Specialist
You will read this article in 5 minutes.

See how SMS marketing can be even more effective than emails in reaching your customers! Many of you may recall a time at school where a teacher said “You need to know how to count”. You will not have a calculator available in every situation”. It is ironic how wrong he was. Not only does […]

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Hotel mailing automation – an efficient way to build relations with guests

24.07.2018 Mariusz Luzar, Product specialist
You will read this article in 4 minutes.

Hotel mailing automation – find out how to improve ratings given by hotel guests! What is the best way to attract guests to your hotel? Heavy advertising in online booking portals? No doubt about it. Perfect quality of your rooms? Definitely. Good customer service? Highly recommended! However, only the combination of these features gives you […]

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Make your work safe and reliable with a good choice of database

09.03.2017 Karolina Rubacha, Product Specialist
You will read this article in 3 minutes.

Learn more on how you may store your information in KWHotel. Make an informed decision to your advantage! The most important characteristic of KWHotel, that we are proud of, is offering our customers the possibility to grow and expand. Not just from a business stand point, but your program as well. You may upgrade your KWHotel […]

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