English Support Team

*(8:00 a.m – 4:00 p.m, Monday-Friday, UTC+01:00 Cracow, Poland)
In case your call is outside the office hours, you will be called back the next working day.

Greek Support Team

Phone: +30 211 198 32 57*

Skype: kwhotel

E-mail: support@kwhotel.gr

*(9:00 a.m – 5:00 p.m, Monday-Friday, Cracow, Poland)
In case your call is outside the office hours, you will be called back the next working day.

French Support Team

Phone: +48 12 333 78 78

Email: support@kwhotel.fr

Skype: KWHotel Support FR

GDPR inspector: rodo@kajware.com

*(8:00 a.m – 4:00 p.m, Monday-Friday, GMT+01:00 Cracow, Poland)

German Support Team

Phone: +49 32 221 093 454

Email: support@kwhotel.de

GDPR inspector: rodo@kajware.com

Detailed office hours are available here:

Events in Январь 2025

M	T	W	T	F	S	S
		1	2	3 10:00 am: Deutsch 10:00 дп – 1:00 пп 3 января, 2025	4	5
6	7 10:00 am: Deutsch 10:00 дп – 3:00 пп 7 января, 2025	8 12:00 pm: Deutsch 12:00 пп – 2:00 пп 8 января, 2025	9 10:00 am: Deutsch 10:00 дп – 2:30 пп 9 января, 2025	10	11	12
13	14 12:30 pm: Deutsch 12:30 пп – 3:30 пп 14 января, 2025	15 10:00 am: Deutsch 10:00 дп – 3:00 пп 15 января, 2025	16 9:00 am: Deutsch 9:00 дп – 3:00 пп 16 января, 2025	17 11:00 am: Deutsch 11:00 дп – 1:00 пп 17 января, 2025	18	19
20 8:30 am: Deutsch 8:30 дп – 11:30 дп 20 января, 2025	21 10:00 am: Deutsch 10:00 дп – 3:00 пп 21 января, 2025	22 10:00 am: Deutsch 10:00 дп – 3:00 пп 22 января, 2025	23 10:00 am: Deutsch 10:00 дп – 3:00 пп 23 января, 2025	24	25	26
27	28	29	30	31

Polish Support Team

Phone: +48 12 333 78 78

Sales: sales@kwhotel.pl

Technical Support: bok@kwhotel.pl

GDPR inspector: rodo@kajware.com

*(8:30 a.m – 3:30 p.m, Monday-Friday, GMT+01:00 Cracow, Poland)

Russian Support Team

Телефон: +48 12 333 78 78

E-mail: bok@kwhotel.pl

GDPR inspector: rodo@kajware.com

Часы работы офиса: Пн-Пт, 8:30 – 15:30

Cookie	Duration	Description
__cfruid	session	Cloudflare sets this cookie to identify trusted web traffic.
__lc_cid	2 years	This is an essential cookie for the website live chat box to function properly.
__lc_cst	2 years	This cookie is used for the website live chat box to function properly.
__oauth_redirect_detector	past	This cookie is used to recognize visitors using live chat at different times in order to optimize chat functionality.
_calendly_session	21 days	Calendly, the meeting planner, sets this cookie to allow the meeting scheduler to operate on the site and add events to the visitor's calendar.
cookielawinfo-checkbox-advertisement	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default state of the corresponding category button and CCPA state. Only works in coordination with the primary cookie.
kw-app-lang	session	This cookie is responsible for the proper operation of the KWHotel Shop. It stores information about the language in which the KWHotel Store visitor is displayed.
kw-customer	30 minutes	This cookie is responsible for the proper operation of the KWHotel Shop. It stores information about what data the visitor has entered in the ordering process.
kw-order	30 minutes	This cookie is responsible for the proper operation of the KWHotel Shop. It stores information about the language and version of the program selected by the visitor.
kw-products	30 minutes	This cookie file is responsible for the proper operation of the KWHotel Shop. It stores information about products the visitor selected during the ordering process.
OptanonConsent	1 year	OneTrust sets this cookie to store details about the site's cookie category and check whether visitors have given or withdrawn consent from the use of each category.
partner	session	This cookie is responsible for the proper operation of the KWHotel Shop. It stores information about which KWHotel distributor is responsible for the execution of a given order.
PHPSESSID	4 days 15 hours 7 minutes	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
test_cookie	15 minutes	The test_cookie file is set by doubleclick.net and is used to determine if the user's browser supports cookies.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_ga_RRKW1PBXDG	2 years	This cookie is installed by Google Analytics and calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-12687613-1	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
_hjAbsoluteSessionInProgress	30 minutes	This cookie is used to detect the first page view session of a user.
_hjFirstSeen	30 minutes	This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.
_hjid	1 year	This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjIncludedInPageviewSample	2 minutes	This cookie is set to let Hotjar know whether that user is included in the data sampling
_hjIncludedInSessionSample	2 minutes	Hotjar sets this cookie to know if a user is being sampled as determined by the website's daily session limit.
_hjSession_1560829	30 minutes	Holds current session data. It ensures subsequent requests in the session window are attributed to the same session.
_hjSessionUser_1560829	1 year	This cookie is set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID.
gaVisitorUuid	1 year	Registers statistical data on user behavior on the website. Used for internal analysis by the website operator.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
fr	3 months	The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
ga_pop_3829	2 days	This cookie is used to verify if you have already viewed the GetAll-hosted pop-up within the specified amount of time.

ОТПРАВИТЬ СООБЩЕНИЕ

English Support Team

Greek Support Team

French Support Team

German Support Team

Events in Январь 2025

10:00 am: Deutsch

10:00 am: Deutsch

10:00 am: Deutsch

12:00 pm: Deutsch

10:00 am: Deutsch

12:30 pm: Deutsch

10:00 am: Deutsch

9:00 am: Deutsch

11:00 am: Deutsch

8:30 am: Deutsch

10:00 am: Deutsch

10:00 am: Deutsch

10:00 am: Deutsch

Polish Support Team

Russian Support Team

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