KWHotel Web – delays in refreshing reservations in the KWHotel Pro

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1. Delays in refreshing reservations in the KWHotel Pro

Question:
Why reservations created in the KWHotel Mobile app or KWHotel Web panel are not instantly displayed in the KWHotel Pro? Moreover, I am unable to delete such reservations. To make them disappear from the calendar, I need to restart the program.

Solution:
To solve this problem, please log in to the administrator`s section of the Web panel. Proceed to Configuration > Hotel. There you need to set up the time zone correctly, as well as configure theremaining options

When no time zone is configured, the system takes KWHotel Web`s server time into account, causing delays in displaying reservations in the KWHotel Pro.

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