Hotel automation solutions – crucial tools

29.01.2020 Szymon Cyrzyk, Market Researcher
You will read this article in 5 minutes.

Hotel automation solutions – how are they used on a daily basis? Hotel automation solutions are one of the most efficient directions for properties that want to maintain their position on the market and minimize costs. Hoteliers are slowly but surely beginning to understand that automation is the future. Some are just taking their first […]

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Hotel housekeeping management – how to improve it with KWHotel?

23.01.2020 Szymon Cyrzyk, Market Researcher
You will read this article in 9 minutes.

Hotel housekeeping management – verify your processes with KWHotel KWHotel software not only does help in everyday reservation management. If you know some of its special options, you can truly make the hospitality simple. After reading this article, you’ll discover tips on how to improve your hotel housekeeping management. Supervising employees is one of the […]

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Hotel booking process improved – case study of Hotel Ruza, Croatia

11.12.2019 Anna Piątek, KWHotel Customer Advisor
You will read this article in 2 minutes.

Hotel booking process performed on a sheet of paper? Not anymore in case of Hotel Ruza located in the city of Novi Vinodolski in Croatia, just 40 km away from Rijeka. 23 rooms hotel is an ideal place for a family or friend vacations. Zoran, the hotel owner, has over 10 years of experience in […]

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5 tips for responding to guest reviews in Booking.com

03.12.2019 Szymon Cyrzyk, Hospitality Market Researcher
You will read this article in 7 minutes.

Responding to guest reviews in Booking.com is one of the most important activities related to maintaining your hotel reputation. In the previous article we explained how the average property rating is calculated. Calculating the average rating in Booking.com >>> Today we will discuss how to respond to guest reviews in the most favourable way for […]

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Booking.com reviews – how is the average rating calculated?

27.11.2019 Anna Piątek, KWHotel Customer Advisor
You will read this article in 3 minutes.

Booking.com reviews are a powerful tool that plays an important role in the hospitality industry. Previously we discussed Google reviews. In this article, we will describe briefly how Booking.com works and how to take care of the preservation of your facility on this portal. 1) How does it work? Firstly it is fundamental to understand […]

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Hotel SMS marketing – SMSAPI integration explained

29.10.2019 Szymon Cyrzyk, KWHotel Hospitality Market Researcher
You will read this article in 2 minutes.

Hotel SMS marketing – one way to build customer relations Hotel SMS marketing is a good option for those hosts who care about their customer relations. This is especially important in the hospitality industry. Here, relation can already be established at the stage of sending an initial email – we even wrote an article about […]

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Apartment rental management in Golf Sun and Sand

22.10.2019 Anna Piątek, KWHotel Customer Advisor
You will read this article in 3 minutes.

Golf Sun and Sand is a company specialized in providing a large range of tourist services. It also offers villa and apartment accommodations for short and long term rent in one of the finest Golf and SPA resorts in Cape of Kaliakra in Bulgaria. Stoyan started his apartment rental management business 6 years ago with […]

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Social media marketing for hotels – 7 TIPS for beginners

15.10.2019 Szymon Cyrzyk, KWHotel Hospitality Market Researcher
You will read this article in 5 minutes.

Why is social media marketing for hotels so important? According to the infographic from wearesocial.com website, the number of users on social media is currently around 3,484 BILLION (nearly half of the world’s population). This number includes as many as 3,256 billion mobile users, whose number is constantly increasing by about 10% per year. But […]

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How to make a better website for hotel? – find out in 5 minutes!

08.10.2019 Mariusz Luzar, KWHotel Knowledge Base Editor
You will read this article in 4 minutes.

Why hotel website is one of your best sellers? – find out in just 5 minutes! The title of my article describes website as a showcase of your property. It raises its prestige and facilitates contact with potential guests. However, this is only one side of the coin – a well-crafted page should cause visitor […]

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