How can we support you?
- Installation and set up of KWHotel products
- Phone/TeamViewer consultations and training
- Database services
Proper setup of the program is fundamental for its further work. If you feel unsure doing it yourself our Team offers a wide range of additional services related to configuration, but not only.
Services are provided remotely, via TeamViewer software.
KWHotel program training
Our specialist will guide you step by step through all program modules. The training is divided into two parts. The first one is dedicated to receptionists and the second to managing staff.
Training is carried out remotely, via TeamViewer software.
Help in configuring KWHotel products
We offer support in the implementation of KWHotel software and its additional modules, such as direct synchronization with Booking.com or KWHotel Booking Engine configuration.
Support is provided remotely, via TeamViewer software.
Assistance in the database configuration and implementation
Our company offers fast and reliable servers located in Poland, Thailand and USA. However, if you have your own database or you prefer a local database, our Team can help you with its installation.
We also support the process of converting the MS SQL database to MySQL and moving the KWHotel database to another server.
References
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“We are proudly working with KWHotel Pro for 4 years now, and we really enjoy the reactivity of the team. What we like the most is the ability to send custom booking confirmation, to safely store of our client informations, the easily customising interface and the online database. Continue your good job team ! ”
Sylvain Neuenschwander, owner of Les Toits du Monde, Quebec, Canada.
Les Toits du Monde
“With KWHotel, reservations are so easy to follow. It made our business a lot easier.
This is exactly what we were looking for and the online support is very good; 2 years of good cooperation already!”
Vila Surya
“We needed a software that would help us with business organization and structure – KWHotel delivered that. It`s a fully functional software with all the necessary tools for everyday operation of a hotel. By far the best in its` class and far superior to software that costs many times the KWHotel does!”
Siesta Central Apartments
“We found the KWHotel front desk system the most versatile, easy to use and ideal system we`ve used in a long time. We are delighted to learn that they have now made it possible to synchronise with the OTAs”
Alexandra Hotel
„Since the beginning of cooperation with KWHotel, the speed of our work has increased significantly. Previously, we scheduled reservations only on a sheet of paper. Now the hotel booking process is better organized and much faster after the implementation of KWHotel. Also, I am very grateful for the helpful support team”
Hotel Ruza
The program works very easy . Especially if don`t know so much about computers . I do not use all the extra tools what the program offers. Just the calendar to book in the guest . I also use the mobile App what is a must for me and my staff to see or to book in guest from whereever you are, without losing time with calling each other
Baan Sabaaidee
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In our store you can select only the solutions your business really needs. No need to buy the whole package
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