How can we support you?
- Installation and set up of KWHotel products
- Phone/TeamViewer consultations and training
- Database services
KWHotel program training
Our specialist will guide you step by step through all program modules. The training is divided into two parts. The first one is dedicated to receptionists and the second to managing staff.
Training is carried out remotely, via TeamViewer software.
Help in configuring KWHotel products
We offer support in the implementation of KWHotel software and its additional modules, such as direct synchronization with Booking.com or KWHotel Booking Engine configuration.
Support is provided remotely, via TeamViewer software.
Assistance in the database configuration and implementation
Our company offers fast and reliable servers located in Poland, Thailand and USA. However, if you have your own database or you prefer a local database, our Team can help you with its installation.
We also support the process of converting the MS SQL database to MySQL and moving the KWHotel database to another server.
If your business has higher needs... These modules and synchronizations will further automate your work!
Hotel software setup and professional staff training
If you are a new user of KWHotel software or you feel that your existing hotel workflow requires major changes, ask our specialist for help!Find out more
Hotel mobile app
Are you constantly on the move and do not want to lose contact with your property? Our mobile application allows you to remotely manage reservations, located in KWHotel.Find out more
Hotel housekeeping – Hotel Clean App
Looking for application to manage a housekeeping staff? Thanks to Hotel Clean App, you can easily highlight rooms or apartments that need cleaning and manage the communication with your staff through this mobile application.Find out more
Credit card services
Time for innovation in reservation payments! With Espago credit card service synchronization, your guests can pay with their credit card, even though you have no payment terminal installed in your property.Find out more
Wellness & SPA
Do you offer massages and wellness treatments to your guests? The SPA module is designed to manage your employees and reservations for services they provide. All treatments are presented on a legible, hour-based schedule.Find out more
Automated hotel text messaging
Keep your guests up to date by sending them automated text messages thanks to SMSAPI synchronization. Prepare different SMS criteria, adjusting them to a reservation status.Find out more
Hotel Point of Sale management
This module offers a direct synchronization with POSbistro POS system. You can handle guests` requests in restaurant and process their payments in KWHotel, during check-out.Find out more
Door access control
Do you care about the privacy and security of your guests and have electronic door access control in the property? You can acquire synchronization module and manage your access cards directly in KWHotel!Find out more
Automated hotel availability management
Manage availability similarly to the largest hotels in the world!
Instead of manually assigning reservation to a particular room, indicate only the type (for example double) where it will belong. KWHotel optimizes the placement of your reservations on the schedule.
Consultations – let us do the work for you
Our specialist will configure any functionality you want, saving your time and making KWHotel perfectly adapted to your facility's requirements.Find out more
Long term rental management system
Easily manage long-term apartment rental. Create reservations, set up the deposit and rent values while KWHotel automatically generates to-be-paid invoices based on your criteria.Find out more
“KWHotel is a very helpful software for managing hotel.
We are members of the team the last 3 years and we are very happy with our experience with the KWHotel and all the team. They are very polite with us, very patient with our questions and finally very helpful.
Thank you KWHotel team.”
The program works very easy . Especially if don`t know so much about computers . I do not use all the extra tools what the program offers. Just the calendar to book in the guest . I also use the mobile App what is a must for me and my staff to see or to book in guest from whereever you are, without losing time with calling each other
“With KWHotel, reservations are so easy to follow. It made our business a lot easier.
This is exactly what we were looking for and the online support is very good; 2 years of good cooperation already!”
“We needed a software that would help us with business organization and structure – KWHotel delivered that. It`s a fully functional software with all the necessary tools for everyday operation of a hotel. By far the best in its` class and far superior to software that costs many times the KWHotel does!”
Siesta Central Apartments
“I was looking for a well-priced and simple to use hotel management software. With KWHotel, it is so much easier to follow our bookings – why to buy expensive software? KWHotel works perfect and the helpdesk is better than many others!”
“We are proudly working with KWHotel Pro for 4 years now, and we really enjoy the reactivity of the team. What we like the most is the ability to send custom booking confirmation, to safely store of our client informations, the easily customising interface and the online database. Continue your good job team ! ”
Sylvain Neuenschwander, owner of Les Toits du Monde, Quebec, Canada.