How can we support you?
- Installation and set up of KWHotel products
- Phone/TeamViewer consultations and training
- Database services
Proper setup of the program is fundamental for its further work. If you feel unsure doing it yourself our Team offers a wide range of additional services related to configuration, but not only.
Services are provided remotely, via TeamViewer software.
KWHotel program training
Our specialist will guide you step by step through all program modules. The training is divided into two parts. The first one is dedicated to receptionists and the second to managing staff.
Training is carried out remotely, via TeamViewer software.
Help in configuring KWHotel products
We offer support in the implementation of KWHotel software and its additional modules, such as direct synchronization with Booking.com or KWHotel Booking Engine configuration.
Support is provided remotely, via TeamViewer software.
Assistance in the database configuration and implementation
Our company offers fast and reliable servers located in Poland, Thailand and USA. However, if you have your own database or you prefer a local database, our Team can help you with its installation.
We also support the process of converting the MS SQL database to MySQL and moving the KWHotel database to another server.
If your business has higher needs... These modules and synchronizations will further automate your work!
Single module training
Discover in-depth a functionality of a chosen KWHotel module! Our specialist will explain step by step how to maximize the potential of a given component.
Consultation takes place via TeamViewer software.Find out more
KWHotel Pro Mobile
Are you constantly on the move and do not want to lose contact with your property? Our mobile application allows you to remotely manage reservations, located in KWHotel.Find out more
Hotel Clean App
Looking for application to manage a housekeeping staff? Thanks to Hotel Clean App, you can easily highlight rooms or apartments that need cleaning and manage the communication with your staff through this mobile application.Find out more
Credit card services
Time for innovation in reservation payments! With Espago credit card service synchronization, your guests can pay with their credit card, even though you have no payment terminal installed in your property.Find out more
Wellness & SPA
Do you offer massages and wellness treatments to your guests? The SPA module is designed to manage your employees and reservations for services they provide. All treatments are presented on a legible, hour-based schedule.Find out more
Keep your guests up to date by sending them automated text messages thanks to SMSAPI synchronization. Prepare different SMS criteria, adjusting them to a reservation status.Find out more
POS system synchronization
This module offers a direct synchronization with POSbistro POS system. You can handle guests` requests in restaurant and process their payments in KWHotel, during check-out.Find out more
Door access control
Do you care about the privacy and security of your guests and have electronic door access control in the property? You can acquire synchronization module and manage your access cards directly in KWHotel!Find out more
Manage availability similarly to the largest hotels in the world!
Instead of manually assigning reservation to a particular room, indicate only the type (for example double) where it will belong. KWHotel optimizes the placement of your reservations on the schedule.
Complete software training
KWHotel software offers large variety of features. If you want to learn how to use the program in the most efficient way, our Team can provide you with a training covering all program modules.Find out more
“With KWHotel, reservations are so easy to follow. It made our business a lot easier.
This is exactly what we were looking for and the online support is very good; 2 years of good cooperation already!”
“KWHotel is user-friendly, easy to learn and has the fastest reservation process ever (just 3 clicks). For such service the price is more than great when compared to local softwares. Also, free updates and excellent support!”
The Four Stars Hotel
The program works very easy . Especially if don`t know so much about computers . I do not use all the extra tools what the program offers. Just the calendar to book in the guest . I also use the mobile App what is a must for me and my staff to see or to book in guest from whereever you are, without losing time with calling each other
“We are proudly working with KWHotel Pro for 4 years now, and we really enjoy the reactivity of the team. What we like the most is the ability to send custom booking confirmation, to safely store of our client informations, the easily customising interface and the online database. Continue your good job team ! ”
Sylvain Neuenschwander, owner of Les Toits du Monde, Quebec, Canada.
Les Toits du Monde
“We were looking for an easy to work with hotel management software. Luckily, we found KWHotel which is simple to use and a very good value for money, compared to other booking systems.”
I gave a try to the Free version of this great piece of software and soon after 6 days i bought the Pro version to get all the features available: SQL support, networking, synchronization and more.
About support : Instant support and very helpful assistance for configuring and upgrading software. Thumbs up !