The center of your hotel operations.
- All-in-one property management system for hospitality sector
- Use it on a single or multiple workstations
- Expand your program only with the features you need
- Plan your strategy with detailed reports
Only a few years ago, the popular method of running the accommodation facility was the “pencil and paper” one. Although effective, it requires a huge amount of time to function properly. Not to mention it does not guarantee quick access to currently searched information.
With our property management system, this method becomes a remnant of the past. Your data is stored in one convenient place. It doesn’t matter if you are looking for a particular reservation or you want to create an annual report.
KWHotel desktop is designed for Windows operating system. However, we can propose you a way to emulate it on Mac computers.
Easily readable schedule
Our calendar gives you a quick access to your reservations. Color-coded statuses allow to immediately determine the status of a given stay.
Effective reservations management
It takes only 30 seconds to save your booking on a calendar. You can return to it at any time and enter additional information.
Assign goods, meals and services. Send reservation confirmations and issue accounting documents. Our property management system gives you full control over the stays of your guests.
Your Front Desk equipped with meaningful data
Dashboard module was designed to make your Front Desk work with maximum efficiency. Within a single window we have included every piece of data useful for a receptionist, such as list of arrivals, departures, occupancies and no-shows.
Customers management - simple and secure
Property management system stores your customers’ data in one convenient place. Starting from the personal dossier, through the booking history and ending with issued invoices.
Proper room base means faster customer service
The process of creating a room base in KWHotel requires minimum time investment. Proper configuration can significantly improve your service.
Logbook - automatic record of your reservations
Logbook is one of the basic tools in hotelier’s work. With KWHotel, you do not have to complete it yourself – each reservation is recorded automatically.
Flexible accounting documents and reports
Our property management system supports all major accounting documents and payment methods. Documents can be issued in many currencies and with different numbers.
Shape your own pricing policy and upload it online
A well-designed price offer is one of the most important factors in acquiring a client. With KWHotel, you can prepare even the most advanced pricing policy.
Plan your next moves with detailed statistics
Knowing the condition of your business is the key to success. Reports generated in our property management system allow you to precisely indicate points that require attention.
Grant your employees a safe access to data
The security of your data is essential. With the Users module you may assign specific permissions to each employee individually.
Never forget about important events in your hotel
We have developed a reminders module, so that your receptionists will never miss awakening the guest or staff meeting.
Your KWHotel always up to date - for free
Our property management system is being constantly developed since 2009. Functionality updates are available for free.
Focus on what is truly important. Automate the rest.
With KWHotel, you no longer have to spend time preparing reports or sending correspondence to guests. Let the program do it automatically for you.
Enhance your software only with functions you need
The modular construction of KWHotel means that you only buy those functions that will actually benefit your property.
Use a rich knowledge base to take full advantage of KWHotel
Our Team constantly creates new instructions and audiovisual content. Thanks to this, program configuration goes smoothly, and you may focus entirely on your business.
Smooth information flow between Front Desk and hotel restaurant
Serving meals to your guests? KWHotel will allow you to generate a special report for the restaurant. Your employees will know exactly how many meals to prepare and at what time.
Work offline if your Internet connection is not reliable
KWHotel Standard version can be used offline to prevent you from any unexpected connection losses. Similar approach can be applied to the Pro version – it may be installed on a local server, allowing you to link multiple workstations within a Local Area Network.
All-in-one solution for your facility
KWHotel property management system is all about flexibility. It doesn’t matter whether you run a hotel, hostel or rent apartments – our program can be adapted to the requirements of any hospitality branch.
If your business has higher needs... These modules and synchronizations will further automate your work!
Hotel software setup and professional staff training
If you are a new user of KWHotel software or you feel that your existing hotel workflow requires major changes, ask our specialist for help!Find out more
Hotel mobile app
Are you constantly on the move and do not want to lose contact with your property? Our mobile application allows you to remotely manage reservations, located in KWHotel.Find out more
Hotel housekeeping – Hotel Clean App
Looking for application to manage a housekeeping staff? Thanks to Hotel Clean App, you can easily highlight rooms or apartments that need cleaning and manage the communication with your staff through this mobile application.Find out more
Credit card services
Time for innovation in reservation payments! With Espago credit card service synchronization, your guests can pay with their credit card, even though you have no payment terminal installed in your property.Find out more
Wellness & SPA
Do you offer massages and wellness treatments to your guests? The SPA module is designed to manage your employees and reservations for services they provide. All treatments are presented on a legible, hour-based schedule.Find out more
Automated hotel text messaging
Keep your guests up to date by sending them automated text messages thanks to SMSAPI synchronization. Prepare different SMS criteria, adjusting them to a reservation status.Find out more
Hotel Point of Sale management
This module offers a direct synchronization with POSbistro POS system. You can handle guests` requests in restaurant and process their payments in KWHotel, during check-out.Find out more
Door access control
Do you care about the privacy and security of your guests and have electronic door access control in the property? You can acquire synchronization module and manage your access cards directly in KWHotel!Find out more
Hotel support services
Our Customers can choose between setting up our products themselves or acquiring support service from KWHotel Team.
Do you want to save your time? Check our offer of support services related to KWHotel program.
Services are provided remotely, via TeamViewer software.Find out more
Automated hotel availability management
Manage availability similarly to the largest hotels in the world!
Instead of manually assigning reservation to a particular room, indicate only the type (for example double) where it will belong. KWHotel optimizes the placement of your reservations on the schedule.
Consultations – let us do the work for you
Our specialist will configure any functionality you want, saving your time and making KWHotel perfectly adapted to your facility's requirements.Find out more
Long term rental management system
Easily manage long-term apartment rental. Create reservations, set up the deposit and rent values while KWHotel automatically generates to-be-paid invoices based on your criteria.Find out more
“I am very satisfied with KWHotel and highly recommend it to people in the hotel industry”
Ledra Maleme Hotel
“We are proudly working with KWHotel Pro for 4 years now, and we really enjoy the reactivity of the team. What we like the most is the ability to send custom booking confirmation, to safely store of our client informations, the easily customising interface and the online database. Continue your good job team ! ”
Sylvain Neuenschwander, owner of Les Toits du Monde, Quebec, Canada.
Les Toits du Monde
“We found the KWHotel front desk system the most versatile, easy to use and ideal system we`ve used in a long time. We are delighted to learn that they have now made it possible to synchronise with the OTAs”
“With KWHotel, reservations are so easy to follow. It made our business a lot easier.
This is exactly what we were looking for and the online support is very good; 2 years of good cooperation already!”
“KWHotel is a very helpful software for managing hotel.
We are members of the team the last 3 years and we are very happy with our experience with the KWHotel and all the team. They are very polite with us, very patient with our questions and finally very helpful.
Thank you KWHotel team.”
„Since the beginning of cooperation with KWHotel, the speed of our work has increased significantly. Previously, we scheduled reservations only on a sheet of paper. Now the hotel booking process is better organized and much faster after the implementation of KWHotel. Also, I am very grateful for the helpful support team”
Frequently Asked Questions
- Is database necessary to use KWHotel Desktop?
Yes – database is required to use KWHotel. The Standard version features a built-in database, whereas the Pro version can either be used with a local or online server.
- Does KWHotel store the credit card data of guests?
KWHotel neither receives nor stores any information regarding the guests` credit card data, found in the Booking.com or channel manager.
- Is there any difference between the hotel and hostel version of KWHotel?
No, both versions share the same functionalities. The only difference comes from displaying beds or rooms on the reservation calendar.
- Does program require constant Internet access?
KWHotel Standard version does not require the Internet access. KWHotel Pro version, if uses an online database, requires the Internet connection. You may use a local database with KWHotel Pro to avoid Internet connection requirement.
- What is the difference between KWHotel Standard and Pro?
Both versions contain all features. However, KWHotel Standard can be installed on a single workstation only, whereas the Pro version can be used on multiple workstations at the same time. Additionally the Pro version can be used with additional modules, such as KWHotel Web, KWHotel Booking Engine and KWHotel Web for Apartments.
- How may I keep my database secure?
KWHotel Stanadard Users may create database backups and store them on external devices if necessary. Similar method can be applied when using KWHotel Pro on a local database. If KWHotel Pro database is located on an online server, the hosting provider is responsible for creating backup copies.
- Are there any limitations in regards to the number of users and workstations?
No, there are no limitations.
- What operating systems does KWHotel Desktop work with?
The desktop version of KWHotel works on Windows. To use KWHotel on a mobile device or on another operating system, please refer to the KWHotel Web version.
If you would like to use KWHotel on Mac, it is possible by using the Parallel Systems software. You may purchase a license for Parallel Systems from our Team – just send us a request to firstname.lastname@example.org.